In this section
Why We Ask For Your Information
We ask you for information to establish and serve you. The information we ask for depends on which product or service you use. For every product or service, we need you name address, and some identification. We only collect the information we need and only use it for the purposes explained to you. Here’s why we need some of the information we ask for.
- Birth Date
This helps us identify you and ensure that no one is trying to impersonate you. We may also use it to determine your eligibility for products and services that may be of benefit to a particular age group.
- Social Insurance Number (SIN)
Your SIN is required for products, which earn investment income, in order to comply with Canada Customs and Revenue income reporting requirements. We also use it to keep your information separate from that of our other members with a similar name. This may include information we obtain with your consent through the credit approval process.
- Financial Information
This is used to assess your eligibility for credit products such as loans. We also use it to ensure that the advice we give you is appropriate.
- Health Information
This is required for some insurance products to ensure you are eligible for coverage.
When you apply for a new product or service, we will indicate in the application or agreement how we intend to use your information. If we need to use if for another purpose, we will ask for your consent at that time.
Your credit union has always treated your private information in a confidential manner. Credit union employees have always been required to sign a confidentiality agreement as a condition of employment.
For us, the new legislation simply formalizes practices that have always been in place at your credit union.
